FAQ
Frequently Asked Questions
Shipping
How do you ship your items?
We ship using Royal Mail 48hr tracked service.
How long will It take to get my order?
We will dispatch your item within 1-2 business days. After that Royal Mail will take 1-2 business days to deliver it.
How Can I track my order?
You will receive an email with tracking information
Do you ship internationally?
At the moment we only ship to UK addresses.
Returns
What is your returns policy?
Please refer to our returns policy.
Order Help
How can I cancel my order?
Please email us at enquiries@aventia.uk
Brand
Who is Aventia?
Please refer to our About us section
How can I get in touch?
Please email us at enquiries@aventia.uk
What makes Aventia Special?
🌟 Great Prices: We believe that great jewellery should be affordable for everyone! We work hard to keep our prices as low as possible so you can shine without breaking the bank.
💎 Real Silver: When you shop with us, you're getting the real deal! Unlike other brands that might try to pass off copper or other low-quality metals, we guarantee authentic silver items that sparkle and last.
💖 Personal Touch: Each and every one of our customers is special to us! When you fall in love with our designs, we fall in love with you too. We're here to answer any questions you have and accommodate any special requests you might have with a smile! 😊
🏡 Local Brand: Proudly based in Yorkshire, we're your friendly neighbourhood jewellery producer! By choosing us, you're not just getting stunning pieces—you're supporting a local business. Plus, we dispatch from the UK and deliver using Royal Mail for that extra personal touch.